In this modern era where everything is online, it’s about time grocery stores start giving their customers a convenient and enjoyable shopping experience. The introduction of online grocery shopping services has led to an incredible increase in customers who prefer buying their grocery products online from the comfort of their home.
One such service is Manhattan grocery delivery which offers its grocery delivery service in parts of New York City. The service has partnered with local farms and grocery stores to meet any customers’ grocery requirements. By looking at this Manhattan-based service, we were able to come up with the following key features of an online grocery delivery service.
Key features of an online grocery delivery service
- Allow users to create their own shopping list
Any delivery service will require its users to sign up and have their own personal account. Users might be tempted into using your service if it provides a platform where they can create their shopping list. Doing this will also help the customers have a referral when they want to order the same items in future. You could also make your service standout by allowing the users to share the list with their friend or family.
- Quick Search feature
This feature will make it easy for users to search for different grocery products. It will make the customers experience extremely time efficient as they can choose vegetables, meat, dairy products, etc. by searching for a specific keyword or phrase.
- Make it easy to find popular items
Including a category that showcases the most bought and popular items. This makes it easy for those who want to try new things to get ideas on products they’d like to use. It also helps people with certain preferences such as vegans or those who want organic products to find their products more easily.
- Special Deals, Offers & Rewards
This promotional feature helps you retain and attract customers to our service. Manhattan grocery delivery offers special discounts and rewards for limited periods of time.
- Order tracking
For any grocery delivery service, an order tracking and the status feature will be highly beneficial to your customers. It will enable the customers to track the progress of their order and the timeframe before their order arrives. You could provide them with tracking updates in real-time. This will put your customer’s mind at ease as they will be able to follow their orders. This feature could also act as a gateway for you to ask your customers for feedback and reviews on the services provided.
- Put in place multiple secure payment options
This is among the most important feature of any online grocery delivery service. Incorporate the latest ecommerce payments options to your site. You could also provide them with structures that facilitate mobile payments using different mobile wallets. Integrating payment gateways such as PayPal and Quickpay makes it easier for your customers to pay for their orders in a simple, reliable and convenient manner.
These features play a crucial role in helping your online delivery service grow. You should also ensure your service delivers on time.
